Privacy Policy

<p>We, the <strong>Kahvebot Team</strong> ("Kahvebot", "We"), respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use the Kahvebot application and the <strong>kahvebot.com</strong> website.</p> <p>By using our services, you accept the data processing practices described in this policy.</p> <h3>1. Data Controller and Contact</h3> <p>We are the Data Controller under GDPR (EU) and KVKK (Turkey). You can contact us directly for any questions, requests, or applications regarding your data:</p> <p><strong>E-mail:</strong> [email protected]</p> <p><strong>Website:</strong> https://kahvebot.com</p> <h3>2. What Data Do We Collect?</h3> <p>To provide our service, we process limited data provided through the Discord API and data you provide directly.</p> <h4>2.1. Automatically Collected Data (Discord API)</h4> <p>When you add the bot to your server or use it, we record the following data in our systems:</p> <ul> <li> <p><strong>Discord ID:</strong> We record your Discord User ID and Guild (Server) ID to distinguish you and your server.</p> </li> <li> <p><strong>General Profile Information:</strong> We process your username, avatar, and user discriminator.</p> </li> </ul> <h4>2.2. Service Usage Data (Database)</h4> <p>We create and store the following data in our PostgreSQL database to provide Kahvebot's features:</p> <ul> <li><strong>Economy and Level Data:</strong> We maintain your experience points (XP), level, virtual currency balance, and inventory.</li> <li><strong>Moderation Logs:</strong> We record warning, mute, or ban actions applied by server administrators, including the reason, date, and the authorized staff member involved.</li> <li><strong>Settings:</strong> We store the welcome messages, auto-responses, and permission configurations you set specifically for your server.</li> </ul> <h4>2.3. Web Panel Data</h4> <p>When you log in to our website (kahvebot.com):</p> <ul> <li><strong>Session Information:</strong> We use encrypted cookies and temporary access tokens to ensure you log in securely.</li> <li><strong>IP Address:</strong> We temporarily process your IP address for security and log recording purposes.</li> </ul> <p><strong>IMPORTANT:</strong> We <strong>never record or store</strong> the content of your chat messages (normal correspondence other than commands).</p> <h3>3. Our Legal Basis for Processing Data</h3> <p>We process your data based on the following legal grounds under GDPR (Article 6) and KVKK (Article 5):</p> <ol> <li><strong>Performance of Contract:</strong> We must process your data to fulfill the bot's functions (leveling up, moderation, etc.).</li> <li><strong>Legitimate Interest:</strong> We process your data to ensure the security of the service, fix errors, and conduct statistical analysis.</li> <li><strong>Legal Obligation:</strong> We store your data to meet the demands of authorized authorities as required by law.</li> </ol> <h3>4. How Do We Use Your Data?</h3> <p>We use the data we collect for the following purposes:</p> <ul> <li>We operate the bot's core functions (games, moderation, economy).</li> <li>We facilitate server management via the Web Dashboard.</li> <li>We detect technical issues and monitor system performance.</li> <li>We prevent usage contrary to our terms of service and security breaches.</li> </ul> <h3>5. Data Sharing and Third Parties</h3> <p>We <strong>strictly do not sell</strong> your personal data. We share your data only in the following limited circumstances:</p> <ul> <li><strong>Service Providers:</strong> We use reliable server and database infrastructures to host your data. These providers cannot access your data; they only host it in an encrypted format.</li> <li><strong>Legal Requirements:</strong> If there is a court order or a valid legal request, we share your data with law enforcement or official authorities.</li> </ul> <h3>6. International Data Transfer</h3> <p>Kahvebot operates on the Discord platform. Since Discord's servers are located in the USA, your data is inherently transferred to servers in the USA when you use the bot. By using the service, you accept this transfer.</p> <h3>7. Data Retention and Security</h3> <ul> <li><strong>Security:</strong> We use SSL encryption and secure database configurations to protect your data against unauthorized access.</li> <li><strong>Retention Period:</strong> We store your data as long as the bot remains on your server. If you remove the bot from the server or request the deletion of your personal data, we completely delete your data from our systems within a reasonable time (at most 30 days).</li> </ul> <h3>8. Your Rights (GDPR, CCPA, and KVKK)</h3> <p>As a user, you have full control over your data. You can request the following from us:</p> <ul> <li>Learn what data we hold about you (Right of Access).</li> <li>Request the correction of incorrect or incomplete data (Right to Rectification).</li> <li>Request the complete deletion of your data (Right to Erasure / Right to be Forgotten).</li> <li>Receive a copy of your data in a digital format (Right to Data Portability).</li> </ul> <p>To exercise these rights, simply send an e-mail to <strong>[email protected]</strong> or contact us via our Discord support server.</p> <h3>9. Children's Privacy (COPPA)</h3> <p>Our services are not intended for children under the age of 13. If we discover that we have knowingly collected data from a child under 13, we immediately delete this data.</p> <h3>10. Changes</h3> <p>We update this policy from time to time. When we make significant changes, we inform you via our website or Discord.</p>